Desktop Certified Professional (DCP)
Validates understanding of the most common hardware and software technologies in business and certifies the skills necessary to support complex IT infrastructure.” It is largely considered to be the starting point for IT professionals, helping to improve their help desk abilities and learn the fundamentals of IT support, including how to install, maintain, and configure PCs, laptops, mobile devices, and printers, and how to leverage remote support tools to do so.
Why This Course
Computer skills are a basic requirement for most jobs today. Most office work requires job applicants to be familiar with internal office productivity software, such as word processors, spreadsheet programs and cloud-based team applications.
Understanding the importance of computer skills in the workplace will help you keep your staff productive and efficient.
